Terms of Business

1. All our cakes are handmade and decorated to your requirements, although slight changes may occur with colours and designs due to the nature of the work entailed. If major changes need to be made they will be discussed with you first.

2. Please note pictures are for general illustration only and the product may vary from that shown.

3. Where possible the figures and flowers are made to be edible, if this is not the case, you will be notified in writing on collection of the cake, with a safety notice informing you of how to look after the cake once it is collected/delivered. Please hand this notice to any caterers if this is required.

4. Once the cake has been collected/delivered we cannot be responsible for any damage.

5. No employee of Cakes and Treats is authorised to waive our terms and conditions.

The customers statutory rights are not affected.

6. Cakes and Treats shall not be liable for any consequential loss of the customer whether this arises from a breach of contract or any other way.

7. Cakes and Treats’ total liability for any claim however arising shall not exceed the price of the goods supplied by Cakes and Treats to the customer.

8. English law applies to all transactions.

Deposit and Charges

1. Where possible orders are preferred at least 10 working days in advance. For all cakes that are required within 72 hours, payment in full is required before the cake is made.

2. Any cakes that are required to be collected on a Sunday or Bank holiday will have a surcharge put on them.

3. A deposit of 50% is required on all cakes, which is non refundable and with outstanding payment on collection.

4. For wedding cakes a 50% non refundable deposit is required and payment in full two weeks before the wedding date. We will notify you when the payment is due. If payments are not received the cake will not be made.

5. Any changes to a wedding cake order may incur extra charges depending on the type of change that required.

Cancellations

If a wedding cake is cancelled within 4 weeks of the wedding the full outstanding balance will still be payable. All other cakes will need to be cancelled at least 72 hours from collection date, otherwise they will need paying in full. All deposits are non refundable.

Disclaimer

Whilst information and prices shown on the website are kept as up-to-date as possible, Cakes and Treats reserves the right to change the quoted prices without notice and customers should confirm price when making an order. Placing an order with Cakes and Treats is taken as acceptance of these terms and conditions.